AGS Super Mart - Shipping & Delivery Policy

Thank you for choosing AGS Super Mart for your educational stationary needs. We are committed to providing you with a seamless shopping experience, including reliable shipping and timely delivery of your orders. Please read our Shipping & Delivery Policy to understand the details of our shipping process.

Order Processing Time

Upon receiving your order, we strive to process it as quickly as possible. Our typical order processing time is 1-2 business days, excluding weekends and public holidays.
Please note that order processing time may vary during peak seasons or promotional periods. We appreciate your understanding and patience during such times.

Shipping Methods and Delivery Partners

We work with reputable shipping partners to ensure the safe and efficient delivery of your orders. The shipping method and partner may vary depending on your location and the size/weight of the package.
We offer standard shipping for most orders, which typically takes 3-7 business days for delivery, depending on your location within India.
For remote or hard-to-reach areas, delivery may take longer than the standard timeframe. We will notify you if there are any anticipated delays in delivering your order.

Shipping Charges

We strive to keep our shipping charges fair and transparent. The shipping cost for your order will be calculated based on the weight, dimensions, and destination of the package.
Shipping charges, if applicable, will be clearly stated during the checkout process before you confirm your purchase.

Tracking Your Order

Once your order has been shipped, we will provide you with a tracking number and a link to track the status of your package.
You can use the tracking number to monitor the progress of your shipment on the website of the respective shipping partner.

Order Tracking and Support

If you have any questions or concerns regarding the status of your order or its delivery, please feel free to contact our customer support team.
Our customer support team will assist you in tracking your order, providing updates, and addressing any issues related to shipping or delivery.

Delivery Confirmation and Receipt

Upon the successful delivery of your order, we consider the package delivered and the transaction complete.
We recommend that you or an authorized recipient be available at the shipping address to receive the package. If no one is available, the delivery partner may leave a notification for you to arrange for re-delivery or pickup, depending on their policies.
If you have any further questions or require assistance regarding our Shipping & Delivery Policy, please contact our customer support team. We are here to ensure a smooth and satisfactory shopping experience for you.

The shipping and delivery timeframe mentioned above are estimates and may vary depending on factors beyond our control, such as weather conditions, logistical constraints, or unforeseen events. We appreciate your understanding in such situations.